Transfer Center Support

EQUUM Medical's Physician Specialists facilitate an efficient transfer process allowing patients to connect with the most appropriate care in a timely manner.

Transfer Center Support Physician Facilitation

Challenges arise when trying to serve the needs of patients, transferring facilities, and receiving facilities.

Despite the inherent complexities, hospital transfers are a necessary process that allows patients to connect with the most appropriate care in a timely manner.

Our Physician Specialists are able to engage on the most complex transfers and streamline the communication process.
TRANSFER CHALLENGES

Challenges Faced With Patient Transfers

Are You Currently Facing Any of These challenges?
A lack of universal standards or evidence-based guidelines.
Varying degrees of dedicated staff, whose communication skills vary widely, taking part in an inefficient process.

Delays in the transfer process are creating adverse patient outcomes; increased mortality, LOS and adverse events.

Sub-optimal bed utilization: "Auto send/auto receive" policies lead to overcrowding at receiving hospitals and unused capacity at transferring hospitals.
An inefficient transfer process is significantly increasing staff dissatisfaction.

How We Can Help

As change management experts, our Physician specialists will help improve and sustain standards of care.

SUPPORT

Compliment the process by adding an experienced, highly capable, physician “quarterback” to the process.

Planning

Development of algorithmic transfer patterns by service line that are customer centric and follow the hospital’s strategic plan.

EVALUATION

Evaluation by Medical Director or Physician Specialist for each potential Transfer (24/7) to help streamline the transfer process.

Reporting

Quarterly transfer reports by service Line developed & reviewed to help drive best practices.

Quality assurance

QA process to optimize transfer process(es) and ensure optimal outcomes.

Outreach

Outreach to outlying hospitals in catchment area optimizing lines of communication, aligning goals & facilitating smooth execution.

Our Results

For over 10 years, EQUUM Medical has been staffing board certified Critical Care Physicians with an average of six years of experience in remote monitoring. We’ve enabled numerous hospitals and health systems to care for a larger number of patients, improve patient care, and deliver a positive clinical, operational, & financial impact.

Driving Meaningful Impact

Once a frequent "shipper" of patients our transfer center support service now enables our client to retain nearly twice the volume of patients (green line) while simultaneously ensuring better than predicted outcomes.
ER-Transfer-Chart
$632
Increase in Contribution Margin/ICU Case
50%
Increase in Retained ICU Cases
35%
*Better than predicted Risk Adjusted Vent Days
50%
*Better than predicted Risk Adjusted ICU LOS
23%
*Better than predicted Risk Adjusted ICU Mortality
46%
Reduction in ED Case Leakage

We Take a Customized Approach

Meeting the unique needs of each client with flexible pricing and coverage options, adapting to your technology platform and ensuring quality of care is delivered through proven data driven change management methodologies.

What Makes Us Different

For over 10 years, EQUUM Medical has been staffing board certified Critical Care Physicians with an average of six years of experience in remote monitoring. We’ve enabled numerous hospitals and health systems to care for a larger number of patients, improve patient care, and deliver a positive clinical, operational, & financial impact.
LEARN MORE
TELE-CRITICAL CARE STAFFING
TRANSFER CENTER SUPPORT
CONSULTATION SERVICES
FAST IMPLEMENTATION
HIGH-TOUCH TELEHEALTH

EQUUM Medical

EQUUM Medical is an acute care telehealth company, enabling access to specialty care across a variety of clinical settings.
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