EQUUM Medical's Physician Specialists facilitate an efficient transfer process allowing patients to connect with the most appropriate care in a timely manner.
Transfer Center Support Physician Facilitation
Challenges arise when trying to serve the needs of patients, transferring facilities, and receiving facilities.
Despite the inherent complexities, hospital transfers are a necessary process that allows patients to connect with the most appropriate care in a timely manner.
Our Physician Specialists are able to engage on the most complex transfers and streamline the communication process.
A lack of universal standards or evidence-based guidelines.
Varying degrees of dedicated staff, whose communication skills vary widely, taking part in an inefficient process.
Delays in the transfer process are creating adverse patient outcomes; increased mortality, LOS and adverse events.
Sub-optimal bed utilization: "Auto send/auto receive" policies lead to overcrowding at receiving hospitals and unused capacity at transferring hospitals.
An inefficient transfer process is significantly increasing staff dissatisfaction.
How We Can Help
As change management experts, our Physician specialists will help improve and sustain standards of care.
SUPPORT
Compliment the process by adding an experienced, highly capable, physician “quarterback” to the process.
Planning
Development of algorithmic transfer patterns by service line that are customer centric and follow the hospital’s strategic plan.
EVALUATION
Evaluation by Medical Director or Physician Specialist for each potential Transfer (24/7) to help streamline the transfer process.
Reporting
Quarterly transfer reports by service Line developed & reviewed to help drive best practices.
Quality assurance
QA process to optimize transfer process(es) and ensure optimal outcomes.
Outreach
Outreach to outlying hospitals in catchment area optimizing lines of communication, aligning goals & facilitating smooth execution.
Our Results
For over 10 years, EQUUM Medical has been staffing board certified Critical Care Physicians with an average of six years of experience in remote monitoring. We’ve enabled numerous hospitals and health systems to care for a larger number of patients, improve patient care, and deliver a positive clinical, operational, & financial impact.
Driving Meaningful Impact
Once a frequent "shipper" of patients our transfer center support service now enables our client to retain nearly twice the volume of patients (green line) while simultaneously ensuring better than predicted outcomes.
$632
Increase in Contribution Margin/ICU Case
50%
Increase in Retained ICU Cases
35%
*Better than predicted Risk Adjusted Vent Days
50%
*Better than predicted Risk Adjusted ICU LOS
23%
*Better than predicted Risk Adjusted ICU Mortality
46%
Reduction in ED Case Leakage
We Take a Customized Approach
Meeting the unique needs of each client with flexible pricing and coverage options, adapting to your technology platform and ensuring quality of care is delivered through proven data driven change management methodologies.
What Makes Us Different
For over 10 years, EQUUM Medical has been staffing board certified Critical Care Physicians with an average of six years of experience in remote monitoring. We’ve enabled numerous hospitals and health systems to care for a larger number of patients, improve patient care, and deliver a positive clinical, operational, & financial impact.
